Your feedback


The impact we have on people’s lives is recognised by staff, parents and the practitioners. We really appreciate the feedback we receive.

Here are the results of what the staff have told us:

100% - Clowndoctors bring smiles and laughter to the children they visit

87% - Clowndoctors visits increase the confidence of the child/children they visit

92% - Clowndoctors visits can help with physical relaxation of children

95% - Clowndoctors visits help increase the child’s communication (verbal or non-verbal)

72% - Elderflowers help people with advanced dementia experience joy

55% - Elderflowers help people with advanced dementia communicate their experiences, needs and preferences

72% - Elderflowers help stimulate the senses of people with dementia

62% - Elderflowers help stimulate thinking in people with advanced dementia

Dr Wallop

Ever wondered what it is like to be a Clowndoctor?
Dr Wallop (Diane Thornton) told us of the rewards of doing this remarkable job.
My Life as a Clowndoctor

Dipsy

What does it feel like to start work as an Elderflower?
Dippsy Elderflower (Sheila McDougall) explains the feelings and experiences she had as she started as Dippsy.
Evolution of an Elderflower


We enjoy getting lovely comments from parents, families and staff - here is a small selection:

Clowndoctors
"You've really had a positive effect for him while you've been here and you always seem to have great timing when you arrive - for example, one time he was really upset and crying as he had just had his dressings removed and your 2 faces appeared and tapped on the window and he broke into a smile"

Mum of 5 yr old boy at Glasgow Royal Children’s Hospital

"I wish we could bottle that laughter! It is just amazing to hear!"

Grandma of patient in 2b, Glasgow Children's Hospital

"He keeps your card by his bed and always asks when are we going back to hospital"

Mum of 8 year old boy, Edinburgh Children's Hospital

"Thank you, he was just crying and crying and thought I'd never get him to stop. Then his brother said. Look there are the Clowndoctors. You came along just at the right time."

Consultant, Ward 6, Edinburgh Children's Hospital

"I just can't help myself from laughing' 'This is so much fun"

Boy, aged 13 in hydro pool, Royal Blind School, Edinburgh

"He's very excited to see the Clowndoctors. He has a smile for you, but not the other Doctors!"

Mum of child in the Sick Kids Hospital, Edinburgh

"Thanks for cheering him up, he's not long in. It was good for his mum to see him like that"

Play Staff Specialist at Ninewells

"The work is really great, I love watching you guys, you just open a whole new world for them"

Music Teacher, Royal Blind School, Edinburgh


"It was so beautiful it brought a tear to my eye the last time. He loves it!"

Nurse, Robin House, Balloch

"She hasn't told anyone in here the name of her penguin toy before!"

Mum of child in Sick Kids Hospital, Edinburgh

"Our wee boy was a little scared at first, but now he loves you, dances and moves when you play music"

Mum & Gran of 1 yr old boy in Glasgow Royal Children’s Hospital

“The Clowndoctors are special medicine that us parents would love to bottle and bring home!”

Mum of young girl, Glasgow Children's Hospital


Elderflowers
"That was really brilliant with that lady, she is in such a good mood now. She never reacts like that"

Staff Nurse, Findlay House, Edinburgh

"That's the first time we've seen her respond to anything"

Staff member, Canaan Ward, Royal Edinburgh Hospital

"You don't realise what you do for us, for people - you make a real difference, turn us back to ourselves, so important. I'll cry when you go!"

Lady (70s), who was in her bed for a week but got up to be with the Elderflowers at Findlay House, Edinburgh

"What you do is as necessary as medication"

Relative of a patient at Queen Margaret Hospital, Dunfermline


"I haven't laughed this much for ages"

Gentleman, 84, Murray Royal Hospital, Perth

"I'll be thinking of you both when I'm in my bed this evening - you've really entertained me"

Lady, 80s, Clackmannan Community Healthcare Centre

"It's so lovely to see her sing, it's really good for her"

Doctor, Cauldshiels, Borders

"You do amazing work, you really bring out the best in people. We are so privileged to have you here"

Wife of gentleman, New Craigs Hospital, Inverness

"Im so glad you came, thanks to God-it’s so important."

Lady, aged 83, Fairmile Ward, Royal Edinburgh Hospital

"It's great seeing what you do and how well everyone responds to you. The ladies and gentlemen all get a lot from it. You do a great job."

Male Nurse, Melburn Lodge, Borders General Hospital

"The entire morning on the ward was brilliant! The atmosphere in the lounge was light, playful, engaging, truly joyful. Everyone - staff and ladies and gentlemen alike - engaged with us and each other in ball games, jokes, banter about skills of golf and rugby. This led to very meaningful individual visits in addition to the group involvement. We left everyone in the lounge in great spirits with smiles on everyone's faces (including ours)!"

Maria Oller & Sheila MacDougall, Elderflower practitioners at Borders General Hospital

"Thank you for coming to see me, please come back again. It's so nice to be visited by people like you"

Gentleman in his 80's, Murray Royal Hospital, Perth